Quality Management

Immuno Diagnostics Pvt. Ltd core quality principle is the continuous improvement of all processes and services supporting the care of patients. The Quality Management System allows us to deliver consistent, cost-effective and superior service to our clients. The policies, processes and procedures associated with these Quality System Essentials (QSEs) are applied to all operations in the path of workflow (e.g., pre-analytic, analytic and post-analytic). Quality management focuses on continuous quality improvement as measured by customer satisfaction.

Operating within a Quality System allows us to meet and exceed the requirements of regulatory/accreditation agencies and facilitates service satisfaction for our customers. We have defined processes for planning and evaluating the effectiveness and efficiency of our Quality System through scheduled internal audits, quality performance monitoring, and leadership reviews.